Shipping Policy

Last Updated: July 30, 2024

Welcome to mavrixo.top, operated by Brno. We are committed to providing you with the best possible shopping experience, including a clear and efficient shipping process. Please review our shipping policy below.

Processing Times

All orders placed with Brno are processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding public holidays). Orders placed on weekends or holidays will begin processing on the next business day. Please note that processing time is separate from shipping time.

Shipping Methods

We partner with various reputable carriers to ensure your orders are delivered safely and efficiently. The available shipping methods, along with estimated delivery times and costs, will be presented to you at checkout, depending on your location and the items in your cart.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the exact shipping cost during the checkout process before finalizing your purchase. We are pleased to offer:

  • Free Standard Shipping on all orders over $50!

For orders under $50, shipping costs will be calculated and displayed at checkout.

International Shipping

Brno is delighted to offer international shipping to select regions. Currently, we ship to the United States (US) and countries within the European Union (EU). Please be aware that international orders may be subject to customs duties, import taxes, and other fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We advise you to contact your local customs office for more information regarding potential charges.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your package online through the carrier’s website.

Lost or Damaged Packages

While we take every precaution to ensure your order arrives safely, Brno is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If your package is lost or damaged in transit, please contact the shipping carrier directly to file a claim. We will do our best to assist you by providing any necessary information.

Contact Information

If you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact us: